Outlining the flow means writing down the questions in a logical sequence with all possible answers and follow-ups to those answers. This way you are likely to identify missing paths and dead ends and add them flow to ensure that the conversation sounds natural no matter what path the user takes. Technology-enabled conversations allow you[…]

You will need additional hardware and software when you are ready to build your own solution. You can choose one platform or make yourself available on all. Accept payments via your chatbot Perhaps you want to process a deposit payment before a full application is processed. Provide light-hearted entertainment Let your chatbot show your brand’s[…]